AI for Business: Practical Uses, Tools & Opportunities

Members joined Dave Lantz, Director of the Center for Continuing Education at Joliet Junior College and co-lead of the college's Institutional AI Committee, for a practical discussion on how professionals can responsibly leverage artificial intelligence in their businesses and daily workflows.

Key topics included:

• Understanding what AI does well and where caution is required
• Reducing AI errors through effective prompting and verification techniques
• The "POAB" (Persona, Objective, Audience, Boundary) framework for creating better AI prompts
• Practical business applications for drafting, summarizing, brainstorming, and workflow efficiency
• Managing the risks of AI-generated inaccuracies and hallucinations
• Evaluating different AI tools and determining the right fit for professional use
• The growing impact of AI on business operations, productivity, and workforce development
• Actionable steps professionals can take to begin incorporating AI into their practices responsibly

Attendees left with practical strategies for using AI to improve efficiency, enhance productivity, and support better business outcomes while maintaining appropriate human oversight and professional judgment